NaarBudapest.nl takes the privacy of our visitors very seriously. We ensure that we handle your personal data responsibly and confidentially. The processing of your personal data takes place in a manner that is in accordance with the requirements set by the Personal Data Protection Act and AVG. We promise we will never sell your data to third parties.
What personal information do we collect?
Personal data means any information relating to you which allows us to identify you, such as your name, contact details, payment details and information about your access to our website.
We may collect personal data from you when you book an apartment / travel with us , use our website and fill in the contact form or when you contact us.
Specifically, we may collect the following categories of information:
a. Name, home address, e-mail address, telephone number, passport or other recognized personal ID card numbers and details.
b. Advance Guest Information, which includes your name, nationality, date of birth, passport or ID number.
c. Information about your use of our website
d. The communications you exchange with us or direct to us via letters, emails, chat service, calls, and social media.
e. Location, including real-time geographic location of your computer or device through GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, if you use location-based features and turn on the Location Services settings on your device and computer.
f. Arrival and departure date apartment
g. Invoice details
Other data we collect
a. Our website monitors click behavior and this can be used for statistical analysis to optimize the operation of the website. We try to anonymize this data as much as possible. This information is not provided to third parties.
b. Google Analytics: We use Google Analytics to keep track of how users use the website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how our website is used, to provide reports about the website to us and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this.
c. Facebook: The website includes buttons for promoting or sharing pages on social networks such as Facebook. These buttons are realized by code supplied by Facebook itself. This code places, among other things, a cookie. Please read the privacy statement of Facebook (which can change regularly) to see what they do with your personal data that they process with this code. This also applies to other social media channels.
Why do we collect and save your personal data?
Your data may be used for the following purposes:
a. Providing products and services you request. We use the information you give us to perform the services you have asked for in relation to your travel/ rental apartment.
b. Registration of guests regarding the city tax registration form .We are obliged to provide your data to the City hall of Budapest Ferencvaros.
c. Security, administrative, crime prevention/detection purposes. We may pass your information to government authorities or enforcement bodies for compliance with legal requirements.
d. We use your data to manage our relationship with you as our customer, to improve our services and enhance your experience with us.
g. Provide tailored services in the future. We use your data to provide information we believe is of interest to you, prior to, during, and after your travel with us and to personalise the services we offer to you, such as special offers to Budapest.
h. Marketing purpose. From time to time we will contact you with information regarding promotions via e-mail or social media. If you would like to stop receiving these communications please let us know.
g. Safety. In vital cases we may need to contact you or another person. In a medical emergency for example.
How long do we save your data?
We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.
We must also consider periods for which we might need to retain personal data in order to meet our legal obligations. For retention of information, please see the below section.
When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimise over time the personal data that we use, and if we can anonymise your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.
You have the right to view the personal data we have stored on you. If there are inaccuracies you have the right to change the data or have it removed. If you do not wish to be contacted in the future about our products and services you can inform us in writing at [email protected]
Changes to our Privacy agreement
We may have to change our privacy agreement from time to time. All changes will be published on this website.